Operations, Logistics and Supply Chain Management
By Henk Zijm, Matthias Klumpp, Alberto Regattieri and Sunderesh Heragu
By Henk Zijm, Matthias Klumpp, Alberto Regattieri and Sunderesh Heragu
Contents
Part I Introductory Chapters
1 Objectives, Educational Developments and Structure
of the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Matthias Klumpp, Henk Zijm, Sunderesh Heragu
and Alberto Regattieri
2 Perspectives on Operations Management Developments
and Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Henk Zijm, Sunderesh Heragu, Matthias Klumpp
and Alberto Regattieri
3 Operations, Logistics and Supply Chain Management:
Definitions and Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Henk Zijm, Matthias Klumpp, Sunderesh Heragu
and Alberto Regattieri
Part II Key Domains of Supply Chains
4 Purchasing and Supply Management . . . . . . . . . . . . . . . . . . . . . . . 45
Holger Schiele
5 Manufacturing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Henk Zijm
6 Marketing Concepts and Instruments in Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Thomas Neukirchen, Oliver Gansser and Matthias Klumpp
7 International Trade, Global Supply Chains and Compliance . . . . . 131
Albert W. Veenstra
Part III Overarching Topics
8 Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
J. Rod Franklin
9 Actionable Sustainability in Supply Chains . . . . . . . . . . . . . . . . . . . 191
Árni Halldórsson
10 Human Resource and Knowledge Management . . . . . . . . . . . . . . . 205
Matthias Klumpp, Sascha Bioly and Thomas Neukirchen
Part IV Functions in Production and Logistics
11 Inbound Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Stefan Minner
12 Manufacturing Planning and Control Systems . . . . . . . . . . . . . . . . 251
Henk Zijm and Alberto Regattieri
13 Packaging Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alberto Regattieri, Giulia Santarelli and Francesco Piana
14 Outbound Logistics and Distribution Management . . . . . . . . . . . . . 305
Matthias Klumpp and Sunderesh Heragu
15 Warehousing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Sunderesh Heragu
16 Closed Loop Supply Chain Management . . . . . . . . . . . . . . . . . . . . 353
Erwin A. van der Laan
Part V Models for Operations, Logistics and Supply Chain
Management
17 Location Analysis and Network Design . . . . . . . . . . . . . . . . . . . . . . 379
Mark S. Daskin and Kayse Lee Maass
18 Process Engineering and Optimization . . . . . . . . . . . . . . . . . . . . . . 399
Marcello Braglia, Marco Frosolini, Roberto Gabbrielli
and Leonardo Marrazzini
19 Advanced Production Planning and Scheduling Systems . . . . . . . . 417
Henk Zijm and Marco Schutten
20 Stochastic Inventory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Henk Zijm
21 Transportation Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Wouter van Heeswijk, Martijn Mes and Marco Schutten
22 Maintenance Service Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Joachim Arts, Rob Basten and Geert-Jan van Houtum
Part VI New Developments and Special Topics
23 Additive Manufacturing and Its Impact
on the Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Henk Zijm, Nils Knofius and Matthieu van der Heijden
24 Future Technologies in Intralogistics and Material Handling . . . . . 545
Kai Furmans, Zäzilia Seibold and Andreas Trenkle
25 Supply Chain Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
Gerwin Zomer
26 Trends in E-commerce, Logistics and Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Gregor Sandhaus
27 Multi-agent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Martijn Mes and Berry Gerrits
28 Artificial Intelligence Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 637
Matthias Klumpp
29 Advanced Green Logistics Strategies and Technologies . . . . . . . . . 663
Tim Gruchmann
30 Automatic Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . 687
Michael ten Hompel, Mojtaba Masoudinejad, Omar Bousbiba
and Moritz Roidl
31 The Physical Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
Eric Ballot
1 Objectives, Educational Developments and Structure
of the Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Matthias Klumpp, Henk Zijm, Sunderesh Heragu
and Alberto Regattieri
2 Perspectives on Operations Management Developments
and Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Henk Zijm, Sunderesh Heragu, Matthias Klumpp
and Alberto Regattieri
3 Operations, Logistics and Supply Chain Management:
Definitions and Objectives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Henk Zijm, Matthias Klumpp, Sunderesh Heragu
and Alberto Regattieri
Part II Key Domains of Supply Chains
4 Purchasing and Supply Management . . . . . . . . . . . . . . . . . . . . . . . 45
Holger Schiele
5 Manufacturing Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Henk Zijm
6 Marketing Concepts and Instruments in Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Thomas Neukirchen, Oliver Gansser and Matthias Klumpp
7 International Trade, Global Supply Chains and Compliance . . . . . 131
Albert W. Veenstra
Part III Overarching Topics
8 Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
J. Rod Franklin
9 Actionable Sustainability in Supply Chains . . . . . . . . . . . . . . . . . . . 191
Árni Halldórsson
10 Human Resource and Knowledge Management . . . . . . . . . . . . . . . 205
Matthias Klumpp, Sascha Bioly and Thomas Neukirchen
Part IV Functions in Production and Logistics
11 Inbound Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Stefan Minner
12 Manufacturing Planning and Control Systems . . . . . . . . . . . . . . . . 251
Henk Zijm and Alberto Regattieri
13 Packaging Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Alberto Regattieri, Giulia Santarelli and Francesco Piana
14 Outbound Logistics and Distribution Management . . . . . . . . . . . . . 305
Matthias Klumpp and Sunderesh Heragu
15 Warehousing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Sunderesh Heragu
16 Closed Loop Supply Chain Management . . . . . . . . . . . . . . . . . . . . 353
Erwin A. van der Laan
Part V Models for Operations, Logistics and Supply Chain
Management
17 Location Analysis and Network Design . . . . . . . . . . . . . . . . . . . . . . 379
Mark S. Daskin and Kayse Lee Maass
18 Process Engineering and Optimization . . . . . . . . . . . . . . . . . . . . . . 399
Marcello Braglia, Marco Frosolini, Roberto Gabbrielli
and Leonardo Marrazzini
19 Advanced Production Planning and Scheduling Systems . . . . . . . . 417
Henk Zijm and Marco Schutten
20 Stochastic Inventory Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Henk Zijm
21 Transportation Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 469
Wouter van Heeswijk, Martijn Mes and Marco Schutten
22 Maintenance Service Logistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
Joachim Arts, Rob Basten and Geert-Jan van Houtum
Part VI New Developments and Special Topics
23 Additive Manufacturing and Its Impact
on the Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 521
Henk Zijm, Nils Knofius and Matthieu van der Heijden
24 Future Technologies in Intralogistics and Material Handling . . . . . 545
Kai Furmans, Zäzilia Seibold and Andreas Trenkle
25 Supply Chain Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 575
Gerwin Zomer
26 Trends in E-commerce, Logistics and Supply Chain
Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 593
Gregor Sandhaus
27 Multi-agent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 611
Martijn Mes and Berry Gerrits
28 Artificial Intelligence Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 637
Matthias Klumpp
29 Advanced Green Logistics Strategies and Technologies . . . . . . . . . 663
Tim Gruchmann
30 Automatic Identification Technology . . . . . . . . . . . . . . . . . . . . . . . . 687
Michael ten Hompel, Mojtaba Masoudinejad, Omar Bousbiba
and Moritz Roidl
31 The Physical Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 719
Eric Ballot